As soon as you share a registration link, registrations come in automatically in Slams. You manage them per part on the Registrations tab in the competition or tournament detail. There you see every registration with name, team name, status and payment, plus the actions available at that moment. The number of active participants is shown at the top, and cancelled registrations move to the bottom.
The statuses at a glance
- Awaiting payment: the player has registered, but the entry fee has not come in yet.
- Paid: the payment succeeded. For a paid part, Slams then creates the team automatically.
- Confirmed: the registration is final and a team is attached to it.
- Waiting list: the part was full at the moment of registering.
- Looking for a partner: someone who registered without a partner.
- Rejected or cancelled: does not count as an active participant and sits at the bottom of the list.
Confirming registrations
Confirming means: creating the team so it takes part in the schedule and the standings. For a paid part this happens automatically as soon as the payment comes in, so usually you do not have to do anything. For free registrations you confirm them yourself, which keeps you in control of who takes part. Do you have several waiting? Use the Confirm all button to turn them into teams in one go.
The team name the registrant chose is carried over to the team and appears above the player names in the schedule and the standings. If someone did not fill in a name, we show only the players. Did a registration come from the waiting list? Use Confirm from waiting list; the team then enters the division ungrouped and you place it via the Groups tab. More on this in managing the waiting list.
Moving to another part
Is someone in the wrong part, or do you want to redistribute players? At the registration, choose Move to another part. You can only move to an active part of the same club that is not closed and is not in the past. Slams takes the price difference into account:
- Same price: the team moves across right away, without any money changing hands.
- Cheaper: the difference is refunded automatically.
- More expensive: the player gets a payment link for the difference, and the move follows as soon as that payment comes in.
You can move several registrations at once with the checkboxes, but only to a part with the same price. When there is a price difference, you do it per registration. Do you work with several parts under one event? Then also read event with multiple parts.
Refunding, no-show, rejecting and deleting
- Full refund is possible for a paid registration. Slams refunds via Stripe or Mollie, sets the status to cancelled and sends a confirmation email. You can include a personal message.
- Mark as no-show is what you use when someone paid but did not show up. Nothing is refunded.
- Reject sets a registration that has not been paid yet to cancelled.
- Delete removes the registration permanently without a refund. A team that has already been created stays in place, and you delete that separately under Teams.
Paid out and refunded amounts show up in your financial overview.
